Both traditional and new players in the wireless industry are racing towards the same customer and their finite wallet, spurring new market entrants and established players with the necessity to innovate. These companies face a rapidly evolving trading environment, including alterations in customer behavior and loyalty, shortened product shelf-life, increased network costs and disruption of monetization models.
To thrive within these market conditions, it requires a steady hand. IBB’s team has an average of 15+ years wireless industry experience, with device manufacturers, OEMs, operators and vendors, worldwide. As experienced pioneers, IBB combines innovation with the ability to implement great ideas—and great execution. IBB’s wireless industry consulting practice spans new technology deployment, product definition and launch, execution management and customer satisfaction projects.
We aim to exceed client expectations. Our deep expertise in wireless technology consulting has enabled us to help produce remarkable success for our clients in key areas:
Improving Networks: With demand for capacity ever-increasing, think beyond spectral efficiency doubling every 4 to 5 years and into how to incorporate different access technologies and form factors needed to meet demand at a lower cost.
Evolving products and devices: Competition has created a need to differentiate on industrial design, power consumption and rapid charge technologies, such as application vs. mobile web.
Redefining business models: Increasing revenue is going towards carriers and OEMs with additional focus on revenue from enterprise segment, applications and services.
Adapting to the power equation: non-traditional parties shift the power equation away from the carriers, with Apple and Google remaining disruptive forces.
Identifying monetization opportunities: Usage caps and tiered pricing on next generation networks, freemium and ad supported services.
Understanding and retaining customers: We have worked alongside operators and analyzed customer behavior and churn, by identifying existing customer pain points as part of a sustainable customer retention strategy.
Wireless device innovation proceeds at a very fast pace. To stay ahead of the curve, wireless carriers and device OEMs talk to IBB about market analytics, staying at the forefront on new technologies and building a culture of ongoing innovation.WiFi Device Innovation
It’s not enough to create innovative technology. Research needs to be organized and targeted to solve problems and create solutions that can be applied in the real world. IBB helps our clients make sure that their research departments operate efficiently and produce real results.Innovation and Research in Silicon Valley
Understanding competitor success is key to developing effective strategies. IBB’s expertise and analysis can deliver this information and help clients process it into actionable insights that foster real growth.Smartphone Competitive Strategy
IBB has been instrumental in the launch of several successful, easily recognized smartphones and wireless devices. Along with this wealth of experience and in-depth, cutting-edge industry knowledge, constant research and analysis leave us well placed to shepherd product development projects from early conception to launch.Device OEM Dev, Test and Launch
Intelligent benchmarking from a recognized industry expert like IBB can help businesses understand how they measure up against competitors and where the opportunities—and requirements—for improvement are. It can also help create understanding of why customers choose competitors.Wireless Channel Benchmarking
The wireless, electronics and technology industries are constantly evolving. In just a decade, smartphones and other wireless devices have revolutionized both business and leisure across the globe, and the pace of change shows no sign of easing. IBB provides insight, strategy and analysis to clients that make it their business to know what the market will look look in six months, and in five years.Market Strategy for the Wireless Industry
IBB helps device providers develop and launch products with a meaningful place within the smartphone market. We also believe that a struggling project can be turned around, as this case study shows.Smartphone Product Development and Launch
IBB has helped clients develop complex, high-demand Wi-Fi networks. In some cases, the client also aimed to monetize their investment and needed to understand potential sources of revenue.WiFi Market Analysis and Business Plan
IBB provides the technical analysis wireless providers need to develop and successfully deploy new networks or enhance existing builds. We can cover both the business component and the technical details, ensuring that stakeholders see a full picture including both opportunities and challenges.Wireless Industry Product Launch Support
Customer care calls cost money and just as importantly, each call represents a frustrated or unsatisfied service user. Reducing care calls means happier customers and lower running costs for service providers. IBB helps businesses understand the root causes behind care calls, track repeat calling and bring resolution times under control.WiFi Service Development
IBB can prevent the complexity of a Wi-Fi market deployment getting in the way of smooth launch. We can help your company navigate their way to successful rollout and launch with expert analysis and industry-leading knowledge.WiFi Product Development
Customer care calls cost money and just as importantly, each call represents a frustrated or unsatisfied service user. Reducing care calls means happier customers and lower running costs for service providers. IBB helps businesses understand the root causes behind care calls, track repeat calling and bring resolution times under control.Care Call Reduction
Enabling a Wi-Fi roaming architecture between multiple service providers is often best planned in conjunction with an external party. Providers use IBB to develop formal agreements, gather and drive technical requirements and develop playbooks with best practices that benefit all stakeholders.WiFi Roaming Architecture Development
IBB has provided product development support to many businesses in the wireless and cable industries. We are experts in the codification of best practices and in producing playbooks to ensure smooth deployment for complex or repeatable projects.WiFi Product Deployment Support
A business needs to consistently plan for success by employing innovation and having a sound strategy for updating products, services and content. At IBB, our client-owned culture means that we help you determine the best opportunities for potential partnerships and new sectors, while strengthening the resources you already have.Vertical Strategy for the Wireless Industry
Strong market understanding, a sound strategy and a flexible organizational structures allows a business to roll out new products successfully. Adding new strategic partners can create a winning team, but such an investment needs a strong analysis. IBB has a senior expert team with innovative thinking and deep industry experience.Mobile Payment Strategy
Successful companies leverage their investment opportunities by aligning with compatible business. IBB evaluates potential partners using detailed data analysis and implementing a client’s value culture.Partnerships and Investments in Wireless
Keeping a competitive edge in today’s changing market requires innovation and a roadmap to implementation. IBB has experience across cable, media and wireless sectors in providing support in reaching long-term strategic positioning, even in a tough field of tech giants.Technology Roadmap & Product Development
Businesses require forward-thinking strategies to maximize their investments and develop long-term vision for their product line and services. IBB works with executive management teams to build solution roadmaps.Wireless Platform Management
Strong analysis across the range of cable, media and wireless sectors can help a business from initial data collection through to the ingest process. As a thought leader, IBB provides superior design and development consultation.Reseller Program Development
Cable, media and wireless technology in the home space requires innovative design and development strategies to optimize entry into new markets. IBB has the cutting-edge thinking and deep industry experience to provide effective analysis and solutions that businesses can use to thrive.Connected Home Strategy